Coordinator Receptionist Job

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Coordinator (Inquiry/Campus Visit) Receptionist
Admissions Office

Primary Function:

Creates/maintains admission application files (electronic and physical). Responsible for data entry/upload of all prospective student inquiries. Co-manages work-study recruiting, managing and training. Responsible for work-study scheduling and monitoring. Distributes incoming calls and provides general office management assistance.

Duties and Responsibilities:

Prospective Student Lead and Applicants:

  • Responsible for application processing, documentation and filing of supplemental admissions paperwork, application updates, deferments and cancels.
  • Oversees all lead data entry, both manual and upload, and ensures accuracy and compliance with mailing standards.
  • Maintains pre-application and application files with assigned counselor.
  • Communicates file updates and admission progress to counselors.
  • Provides clear documented procedures for application and lead processing.
     

Receptionist:

  • Directs incoming calls and emails.
  • Manages appointments and walk-ins.
  • Registers participants for special events.
     

Work Study (co-management):

  • Recruits, hires, trains, schedules and manages work-study along with the Assistant Director.
  • Oversees work-study staffing for tours and appointments.
  • Reviews and oversees work-study data entry to ensure accuracy.
     

Office Management:

  • Provides constant evaluation of current procedures and policies.
  • Makes applicable recommendations for the improvement of the Admissions
  • Department to provide better service for prospective students.
  • Maintains reception area, back conference room and work-study stations.
  • Office supplies: orders and maintains general office materials. Makes recommendations for equipment changes or improvements.
  • Develops and maintains admissions forms as needed.
     

Mailings:

  • Responsible for executing assigned mailings timely and accurately.
  • Oversees requests for admissions materials and counselor mailings. 

Other Duties

  • As assigned by the Vice President, Enrollment Management.

Minimum Qualifications:

Education: High School graduate or equivalent.

Experience: Two years of reception experience and experience with use of CRM software required. Must be proficient with Microsoft Office Suite and highly skilled in Excel spreadsheet use. Experience working in a college setting, helpful.

Skills: Excellent organization and communication skills required, in addition to careful attention to detail and a friendly, outgoing demeanor.

Other: This position has been identified as security sensitive, and as such will require a background check. At the discretion of the college, various background checks maybe done during the course of employment.

This is a full-time benefits eligible position. To apply, email (in MS WORD format) your cover letter, resume, references and salary requirements to: admissions@mcad.edu; OR send same to:

Minneapolis College of Art and Design
ATTN: Admissions Office
2501 Stevens Avenue South
Minneapolis, MN 55404
 

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